Boost Your Productivity with TCS Support Plus!
Stay Updated. Stay Ahead. All After Hours.
What is TCS Support Plus?
TCS Support Plus is an after-hours support program designed to keep your system
running smoothly—without interrupting your workday. Our team performs essential pricebook updates and maintenance while you’re off the clock, so your staff can stay focused during business hours.
Why It Matters
During peak hours, every second counts. With TCS Support Plus, you’ll never have
to pause your operations or stay late just to complete time-consuming system tasks.
We take care of everything after hours—so you don’t have to.
Stay Ahead of Price Increases
With ongoing tariff changes and rising costs, pricebook updates are more critical
than ever. TCS Support Plus ensures you always have the most current pricing in
your system—automatically—so you can protect your margins and make smart
pricing decisions without delay.
What’s Included?
-Program Updates
-Price File Updates
-After-Hour Backups
-Routine TCS Maintenance
-No Need for On-Site Staff
Quick Setup. Long-Term Value.
We’ll walk you through a simple setup process and take it from there. The result?
More time. Less hassle. Maximum efficiency.
Contact Us Today!
For full details and pricing, reach out to:
Mike Delp
[mike@tcsoft.com]
[501-833-3281]
TCS Support Plus – The smarter way to work.
Boost Communication and Efficiency with the Total Control & Kenect Integration
At Total Control Software, we’re always working to improve dealership efficiency, streamline communication, and elevate the customer experience. That’s why we’re proud to offer a powerful integration with Kenect, the industry leader in messaging and reputation management for marine, powersports, and RV dealerships.
What is the Kenect & Total Control Integration?
This integration brings together the best of both platforms, allowing for a seamless and more efficient communication experience directly within Total Control. With this integration, dealerships can:
- Sync Contacts Automatically
All contacts in your Total Control system sync daily with Kenect, ensuring your messaging list is always up-to-date. - Text from Within Total Control
No need to switch platforms—send and receive text messages directly from the Total Control interface using Kenect’s reliable system. - View Complete Conversation Histories
Every interaction with a customer is visible in Total Control, giving your team full context for each conversation without toggling between systems. - Automatic Lead Forwarding
New leads are automatically sent to the right team members, speeding up response times and improving customer satisfaction.
Meet Kenect
Kenect is the go-to messaging and reputation platform for dealerships across the country. They help dealers increase leads, enhance communication, improve online reputation, and drive customer engagement. Endorsed and partnered with Total Control Software, Kenect offers tools designed to simplify and strengthen every aspect of dealership messaging.
Their core offerings include:
- AI-Managed Review Responses
- Review Dispute Tools
- Webchat & Texting Solutions
- Text-to-Pay Functionality
- Private Customer Feedback
- AI-Generated Review Sentiment Analysis
- Broadcast Mass Messaging
- DMS/CRM Integrations
- AI-Powered Service Communications
Solving Common Dealership Challenges
The Total Control & Kenect integration is more than just convenient—it solves real problems that dealerships face every day:
- Eliminates System Switching
Dealership staff can send texts, track conversations, and manage customer interactions without leaving Total Control. - Saves Time and Reduces Errors
With automatic syncing and integrated messaging, there’s no need for double-entry or scattered communication logs. - Boosts Customer Engagement
Faster response times and more accessible communication lead to happier customers and more closed deals. - Supports Revenue Growth
Tools like webchat, text-to-pay, and AI-driven reviews help generate more leads and convert them efficiently.
If you’re using both Total Control and Kenect, enabling this integration is a no-brainer. It’s designed to save your team time, reduce friction in communication, and help your dealership operate at peak performance.
For more information or help getting started with the integration, scan the QR Code or contact us today!
Cut Credit Card Processing Costs with TCS & Gravity Payments Integration
As dealership expenses continue to rise, finding smart ways to reduce overhead without sacrificing service is more important than ever. That’s why Total Control Software (TCS) is excited to offer an integrated solution with Gravity Payments—empowering you to save big on credit card processing fees through surcharging.
What is Surcharging?
Surcharging allows your dealership to pass along a small processing fee (up to 3%) to customers who choose to pay with a credit card. This practice is fully compliant and excludes debit cards, ensuring fairness and transparency for your buyers while protecting your margins.
How the TCS & Gravity Payments Integration Works
Our integration with Gravity Payments makes setting up a surcharging program simple, legal, and seamless:
- Offset Up to 3% of Processing Fees
Take the burden off your business by automatically recouping fees tied to credit card transactions. - Industry-Leading Devices
Deploy surcharging quickly with state-of-the-art payment terminals designed to streamline operations. - Simple, Compliant Setup
Gravity Payments handles all registration with card brands, ensuring your dealership remains fully compliant with regulations.
Why Dealerships Are Making the Switch
Surcharging isn’t just about reducing costs—it’s about optimizing your entire operation. With this integration, you can:
- ✅ Boost Your Margins
Lower transaction costs help improve profit per sale while continuing to accept all major payment types. - ✅ Enjoy Pricing Flexibility
With better margins, you can pass on savings or invest in competitive pricing strategies. - ✅ Track and Manage Payments Transparently
Surcharging clarifies how credit card fees affect your bottom line, making it easier to manage and forecast financials. - ✅ Reinvest in Your Business
The money saved on processing fees can go right back into your inventory, staffing, or service department.
More Revenue, Less Overhead—Effortlessly
Whether you’re a marine, RV, or powersports dealer, this integration is designed to cut fees, boost margins, and drive revenue—all without disrupting your workflow. The best part? It’s all built directly into your TCS system, so there’s no extra learning curve.
Ready to Get Started?
Visit gravitypayments.com/partner/totalcontrol-surcharging
Or call (206) 388-5900 to book a meeting with a Gravity Payments representative and learn how much your dealership could save.
Save more. Earn more. Do more—with the TCS & Gravity Payments Surcharging Integration.
Have more questions?
Feel free to reach out.
Email : support@tcsoft.com
Phone : 501-833-3281
Hours of Operation : M-F 8:00am – 5:00pm Central