12010 Watson Road North Little Rock, Arkansas 72120-1594

Service Management

Total Control Software > Service Management

Service Management

Shop efficiency is the key to running a profitable service department.

  • Accurate repair order billing safeguards against losses in the parts department and ensures peak technician performance.
  • Our software system handles critical service-related tasks such as estimates, repair/work order creation & invoicing ( retail, internal, prep/rigging & warranty), warranty/sublet jobs tracking with ease.
  • Warranty claims may be efficiently billed and tracked.
  • Reports may be saved in multiple formats, including Microsoft Excel.
  • Job templates may be created to process common recurring jobs such as winterizations and 20 hour services.
  • Job codes and flat rate are supported.
  • Internal charges on prep/rigging work order charges are applied to the cost of the inventoried boat when billed.
  • Internal jobs such as lot/vehicle maintenance and policy work may be expensed to their appropriate general ledger accounts.
  • Service managers may run ready-made reports or create their own custom reports to view important information such as technician productivity, work in progress, parts usage and sales activity ( by labor code).
  • Works with Windows 10!

Call us today to see why the Total Control Software solution is so popular among 20 Group participants!